The Haus Collection
Privacy Policy
Last Updated: July 2026
At Haus of Hair, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or purchase products from us.
Information We Collect
When you place an order, contact us or use our website, we may collect information including:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order details
- Payment information (processed securely by our payment providers)
- Device information and website usage data
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Provide customer support
- Respond to enquiries
- Improve our website and services
- Prevent fraud and maintain website security
- Comply with our legal obligations
We will only use your information where we have a lawful basis to do so.
Payment Information
Payments are processed securely through trusted third-party payment providers. Haus of Hair does not store your full payment card details.
Sharing Your Information
We only share your information where necessary to operate our business, including with:
- Shopify
- Payment providers
- Delivery companies
- Professional service providers where required by law
We do not sell your personal information.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website performance and support secure online shopping.
You can manage or disable cookies through your browser settings; however, doing so may affect certain features of our website.
Data Security
We take appropriate technical and organisational measures to help protect your personal information against unauthorised access, loss, misuse or disclosure.
Your Rights
Under UK data protection law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Restrict or object to certain processing
- Request a copy of your information
To exercise these rights, please contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Haus of Hair
📞 07746 395073